Introduction
Welcome to Okanagan Window Works. These Terms & Conditions govern your use of our website, communications, and services. By accessing our website or using our services, you agree to comply with and be bound by these terms. If you do not agree with these terms, please discontinue use of our website.
Use of Our Website
You agree to use the Okanagan Window Works website only for lawful purposes. You must not engage in any activity that may damage, disrupt, or interfere with the operation of the website. This includes submitting false information, attempting unauthorized access, copying website content without permission, or using the website in violation of applicable laws.
Our Services
Okanagan Window Works provides professional window and door installation services, including consultations, estimates, product recommendations, and installation solutions. All services are subject to project requirements, product availability, property conditions, and the final agreement between the customer and Okanagan Window Works.
Estimates and Pricing
Any estimates or quotes provided through our website, phone conversations, or consultations are based on the information available at the time. Final pricing may change depending on site conditions, measurements, material requirements, customer selections, product availability, or additional work required. A final agreement will be provided before any project work begins.
Communication Consent
By submitting your contact information through our website, you agree that Okanagan Window Works may contact you regarding your inquiry, estimate request, appointment scheduling, project updates, and related service information. Communication may occur through phone calls, emails, or text messages.
Product Information
We make reasonable efforts to provide accurate information about our products, services, and materials. However, product availability, manufacturer specifications, colors, finishes, and appearance may vary and may change without notice.
Warranty
Warranty coverage for products and installations is provided according to the terms outlined in your service agreement and applicable manufacturer warranties. Okanagan Window Works provides warranty support according to the products installed and the agreed service terms.
Website Liability
Okanagan Window Works is not responsible for website interruptions, technical issues caused by third-party services, delays caused by circumstances outside our control, or damages resulting from unauthorized use of our website.
Third-Party Links
Our website may include links to third-party websites for additional information or services. Okanagan
Window Works is not responsible for the content, privacy practices, or services provided by external websites.
Intellectual Property
All website content, including text, images, graphics, branding, and other materials, belongs to Okanagan Window Works unless otherwise stated. Unauthorized copying, reproduction, or distribution of website materials is prohibited.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective once posted on this website.
SMS Communications
If you provide your phone number through our website, contact forms, quote requests, or other communication channels, you may receive SMS messages from Okanagan Window Works related to your inquiry, quote request, appointment scheduling, and service updates.
We use your phone number only to communicate with you regarding your requested services and customer support.
We do not sell, rent, or share your phone number with third parties for marketing purposes.
You can stop receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact Okanagan Window Works directly.
Message frequency may vary. Message and data rates may apply.
Governing Law
These Terms & Conditions are governed by the applicable laws of British Columbia, Canada.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact:
Okanagan Window Works
14611 Victoria Rd N, Summerland BC V0H 1Z5
Phone: +1 778-808-8116
